Glowing Reviews from our Clients
CRL is proud of the work it carries out for a wide range of private and public sector clients. Here's what a few of them have had to say!
I would like to take this opportunity to provide some feedback regarding the recent works carried out by the CRL team at Clarifier C.
The team has successfully completed the bandaging works as well as the skimming of the walls and floors to a very good standard. The quality of the finished works is excellent and meets the expectations set for this project.
I would also like to highlight that the works were completed ahead of the programme that had originally been agreed. This has been extremely helpful in supporting the overall site programme and demonstrates the efficiency and organisation of your team.
Throughout their time on site, the CRL operatives have worked safely, professionally, and with a strong work ethic. They have maintained a positive attitude, communicated well with the site team, and carried out their tasks in a cooperative and proactive manner.
Overall, it has been a pleasure working with the CRL team, and their commitment to safety, quality, and programme delivery has been greatly appreciated.
George Popa | Site Manager | Trant Engineering Limited
Clarifier C Works
"CRL have exhibited excellent project management and have made every efforts possible to complete the project on time. The project team involved in Pier road car park refurbishment project were very professional and catered to the clients needs. Their response to communications were quick and helpful. GoJ are keen on working with CRL on various projects moving forward."
Kuldeep Karnayana Ravi | Engineer | Government of Jersey
Pier Road MSCP Refurbishment
"The contract scope and programme changed during the course of the works, CRL were able to adapt quickly to the change and helped complete the works within the programme. The emergency bridge deck repair works were executed quickly and safely which was quite impressive given the scope and timescale restraints."
Richard Skyrme| Contracts Manager | Centregreat Limited
M4 J37 to J38 Bridge Refurbishment
"I want to compliment CRL on the quality of workmanship and conduct. The site gang, including Lez, have been professional throughout, and I have had no cause for concern at any stage.
The health and safety awareness on site is very high. Whenever I attend or drive by, PPE levels are consistently high, and the site is visibly safe and well managed."
Harry Rouse | Construction Manager | Hoople Group
"CRL's team worked on the Hardham HazRev. The team is one of the best I have ever had on site. They managed to complete the job four days earlier than scheduled.
There were no problems on the site and the team adhered to Southern Water and Trant regulations. I am more than happy to see them back for the next phase."
George Popa | Site Manager | Trant Engineering
"Thanks for your help with our concrete repair works.
Wanted to say the team you had onsite to complete the works were first class to deal with.
Well done to you all. I know we took some detours to get to the completed works but in general it was a successful visit."
Calum Sommerville | Project Manager | Robertson Construction
QMRI Plant Room Floor
“Gents, just wanted to drop you a quick note (and to have it on record) to say thank you for completing your works at Trunks Alley. It has been a pleasure to work with yourselves over the last couple of months. The programme has taken a bit of a hit due to roadspace, and the weather issues, but your workforce and your own attitude and application in getting the job completed have made it a much easier project to deliver than it could have been. Thank you.”
Colin Gibb | Project Manager | Osborne
Osborne House Terrace Restoration
"The project at Strome went well and your one of the best contractors I have worked with for a while here. The guys were a pleasure to work with and represented you really well.
The project management side of things was also very good, Steve was great to work with and adapted to changes on our side very well, I would not have blamed him to have a go on a couple of occasions but he worked it out and ploughed on."
Martin Macdonald | Engineering Manager | Bakkafrost
Strome Ferry Salmon Feed Barge
"Thanks for completing that job for me yesterday in Banchory, your men were 1st class from start to finish, nothing was a problem."
Jonathon Mckay |Site Manager | RSE
Banchory WwTW
"Since May 2022 I have had the privilege of using the team at CRL on my project.
From our initial pre-start meeting, the management of CRL filled us with great confidence that they could deliver our project, on time, within budget and to a very highly expected safety standard. I can confirm 15 months into the project they are delivering in each item.
I would highly recommend using the services provided by CRL, we will definitely continue our partnership with them. "
Ryan Hill | Site Manager | Fortem Solutions Limited
Newland Dale
"Would just like to say that the team who conducted the works at the Hilton London metropole were amazing! The project was handled in a swift and timely manner by Patrick and his crew.
We would always welcome Patrick back as he was a pleasure to work with, a great communicator and the all-round politeness within the team was fantastic!"
Adam Little | Assistant Chief Engineer | Hilton London Metropole
Lonond Hilton Metropole
"The overall installation process, from pre-contract through to completion was first class.
Communication throughout the project was excellent, and of particular note was how well the the installation and overall project was managed by the CRL Site Foreman.
I would highly recommend CRL and would definitely use them on any future projects."
Adam Hurlin | Construction Manager | Paramount Office Interiors Limited
Hodge House, Cardiff
"Please can you pass on my thanks to your team that did the repairs at Shaftesbury. I have been to site a few times and the lads on site have been more than helpful. The site was kept clean and tidy throughout the works and the workmanship has also been to a high standard. You can see that they all have pride in their work!
At no point throughout this project has there been a problem with regards to yourselves and yesterday was a proven point when I asked Pip if he could make sure that the scaffolding was clean from any over sprayed concrete, also with the help and advice that you have given to me and Simon regarding phase 2.
I am looking forward to working with yourselves again in the future."
Kevin Davis | Site Agent (Structures) Highways Dorset Council
Shaftesbury Overbridge
“Thank you to CRL for your support over the contract. You've been a pleasure to work with.”
Eddie Howard | Quality Manager and Performance Analyst | National Highways
CWF Demobilisation (Area 1 & 2)
“You listened and addressed the issues, bringing in the specialists to move the project forward with on-site inspections to determine the best way forward with sign-off by the structural engineer. The building was handed back in advance of the deadline and budget, allowing for immediate occupation for incoming students yesterday.”
Nicholas Bryant | Estate Surveyor | FM Hard Services
University of Bristol (Campus Division)
“Roger Southwell of CRL immediately struck me as the ultimate professional from our first meeting. He clearly explained what could be done, and how it would be done, in a manner that I could understand, and gave me total assurance that CRL’s attitude is one of doing everything right and to the customer's satisfaction.”
Tim Bailey | Company Secretary | Park Row Management LTD
Irving House & Terry House (Bristol)
“Pip Spencer of CRL was an absolute star, and I really couldn’t have wished to have had anyone better running things on site. He was always available to discuss the work, always quick to communicate what was being done each day so that preparations could be made for the following days work, had a tremendous eye for detail and kept things moving so that there was no down-time.”
Tim Bailey | Company Secretary | Park Row Management LTD
Irving House & Terry House (Bristol)
“CRL's innovative screening arrangement was a great success.”
Charlie Forbes | Project Manager | Kier
M6 Parkhead Lane
“All,I just wanted to drop you a quick note to say thanks and very well done in delivering the works at Helsby in such good time. We knew we wanted to take advantage of the reduced traffic levels recently, and you have pulled together to deliver the scheme in record time – well done! I visited the site recently and was really pleased to see the quality of the work being done, and the measures put in place to deliver the work safely, including of course all the necessary social distancing arrangements.Thanks very much, and well done again.”
Alan Shepherd | Divisional Director
Highways England
M56 Helsby
“Many thanks to CRL’s project team for completing the work as promised ahead of the original programme. The site team worked diligently to achieve a great outcome. Well done guys!”
Mangat Bansal | Project Manager | BBMM
M53 Woodchurch
“Just a quick note to thank the team for a successful project carrying out the concrete repairs to our Unit 2 and 3 sub-basements. The works were completed to a high standard with a good safely record in one of the station’s most difficult environments. A special note to Mark for his management of the on-site works. He has successfully led teams on site for a number of difficult projects now, requiring working under permit restrictions, co-ordinating with other working parties and close man-management in sometimes high-risk environments. Mark and his team have built and maintained a reputation as one of our most trusted teams on site and we look forward to working with them in the future.”
Nick Smith | Civil Engineer | Drax Power Station
Unit 2 & 3 Sub-basement
“The NEC3 contract is founded upon all the parties acting “in a spirit of mutual trust and co-operation”. CRL and ourselves (BOP) exemplified this throughout the project. Flexibility on both sides, open communication and a joint ambition to do a great job, ensured success.
And it really has been a success.”
Beth Barker-Stock | Highway Design Team Leader
Borough of Poole
Dolphin MSCP Poole
“Please can you pass my special thanks to Greg and your team for the excellent job which was carried out on the on the project? I sincerely appreciate all the hard work demonstrated. Overall, I was really impressed with how Greg handled the situations & did his upmost to push the scheme forward. I believe that we achieved an excellent client/contractor relationship on site & Greg was very accommodating with my requests for extra repair work and continuous access to the works areas. Most importantly I was impressed with his "can-do" attitude and I look forward to working with CRL in the future.”
Paul Wiles | Site Supervisor | Highways England
“I have always found your company to be competent and you endeavour to provide a professional service at all time.”
Prof. Peter Robery | Technical Director | CH2M Hill
“I would like to express my thanks and appreciation for the efforts put in throughout the works to successfully deliver the scheme. It is also noted that the challenge was met without having any detrimental impact on the quality of work delivered or on the health and safety of the workforce and road users.”
Andy Butterfield | Head of Service Delivery | Highways England
M5 Western Arm
“Please pass on my thanks to the team for completing the difficult works on time and with no incidents.”
Charlie Forbes | Project Manager | Kier
M6 Parkhead Lane
“Great performance by the site team in delivering the project on time. Glad to see that a saving was made against the Target Cost of £5.8m. A very good outcome, well done!”
Mark Collins | Project Sponsor | Highways England
M53 Woodchurch
“Just a message of thanks for the successful delivery of the Area 9 Capital works programme. The delivery of the outputs identified at the start of the year was not only achieved but also exceeded in several instances. The determination, dedication and flexibility of you and your teams to make this possible, against a challenging background, is acknowledged and much appreciated. It has been a real example of how Collaboration Overcomes Viral Impact and Delivers.”
Mike Holmes | Asset Delivery Manager | Kier Highways
Area 9 Capital Works Programme
“Well done to the site team; a great result and delivered on time.”
Colin Jackson | Delivery Manager | Highways England
M6 Gravelly Hill Viaduct
“We have worked closely and successfully with CRL for over twenty years in the UK and Middle East. They occupy a special position in the market and are clear about where they add value.”
Graham Nicholson | Executive Managing Director
Tony Gee and Partners LLP
“The CRL site team were safe, efficient and provided a very professional service. Their attitude in getting the job done in a safe, workmanlike fashion is commendable.”
Ed Procter | Construction Manager | BAM Nuttall
Hammersmith Bridge, London
“The CRL staff who completed the works were very professional and this goes a long way when dealing with the Water Companies operators directly.”
Mark Gilding | Project Manager | Black & Veatch
Lowermoor Water Treatment Works
“I found CRL professional, informative and great to work with and I am hoping to work with you again in the future.”
Dionne Harris | Housing Improvement & Assistance Manager | London Borough of Lewisham
Millford Towers
“Just wanted to drop a quick note to say how impressed I was with the guys we had on site. Great PPE, great attitude to wearing the proper PPE for the task in hand, very well self-contained areas, kept clean, tidy and all-round very efficient with what they do. A clean tidy area is such an easy way of providing a great perception of the work contractors do and your operatives managed this very well.”
Paddy Murray | Project Manager | Farrans
BAE - Grouting of Pivot Brackets
“Despite adverse weather, the job was completed on time and in budget”
Hugh Jones | Contracts Manager | The Channel Islands Co-Operative Society Limited
Co-Operative Car Park, Jersey
“Working in collaboration as one team with effective communication has been instrumental in achieving our common goal to successfully deliver the scheme.”
Andy Butterfield | Head of Service Delivery | Highways England
M5 Wigmore Viaduct & M5 Western Arm
“This was a particularly complex project with works managed and executed well. A great credit to CRL”
Brian Wyatt | Director | Corrosion Control
Bideford Bridge, Devon
"The planning and patient attention to detail during carrying out matching repairs has been done in a highly competent and professional manner."
Liz McLean | Project Manager | East Lothian Council
Bruton Hall, Musselburgh
“Haven’t used CRL before as I am fairly new to the company but have recently needed your expertise on two occasions and found it to be a pleasure, hopefully the start of a solid relationship.”
Steve Pember | Site Mechanical Engineer | Glatfelter PLC
Lydney Paper Mill
“CRL worked hard to help fix the problem, which they did with great success. At all times they were professional, friendly and helpful! I would not hesitate to recommend them as a company.”
Hilary Cross | General Manager | K West Hotel & Spa
“I would like to thank personally Ben Lawson who has been your contracts manager and especially your site agent Chris Lawson and Rafal Hnatyszyn.”
Clive Stone | Asset Manager | Knight Frank
Melton Court, South Kensington
“CRL Surveys have undertaken numerous building and structural condition surveys, I would not hesitate to recommend them to other clients”
David Prowett | Senior Structural Engineer | Nottingham City Council
“Very professional in their approach and executing works to be carried out”
Rob Green | Site Manager | Raymond Brown Construction
Haslar Bridge, Gosport
“I have worked with CRL on numerous occasions and have always found them to be efficient, knowledgeable, pro-active, competent, reasonably priced and easy to work with. I can highly recommend them.”
Prof. Mike Grantham | Sandberg
“A pleasure to work with – good focus on getting the job done!”
John Simpkins | Senior Engineer | Southampton City Council
Millbrook & Redbridge Flyovers, Southampton
“I would like to take this opportunity to thank you and the team again for your proactive and efficient approach to getting these works done so quickly and cleanly. ”
Alistair Allison | Partner | Tuffin Ferraby Taylor
Longwater Avenue, Green Park
“CRL have been at forefront of materials’ innovation in construction for many years”
Prof. Toby Mottram | University of Warwick
“Without doubt, CRL leads the FRP-strengthening industry in the UK. CRL’s extraordinary expertise and attention to detail place it apart.”
JProf. Tim Ibell | Associate Dean for Research | University of Bath
“As you may be aware, we had a site visit yesterday from the Hampshire councillor for transport, and many of the senior team leaders from Hampshire and Skanska. The visit included a site walk around and a trip out on one of the pontoons. The visit went extremely well and we have received positive feedback on the attitudes, behaviours and knowledge of everyone on site. Please pass on our thanks to the site teams for ensuring the visit was a success.”
Jack Davis | Senior Site Agent | Skanska Infrastructure Services
Redbridge Causeway
“Very good QA ensured that all work was signed off as meeting the specification before moving on to next stages. Site setup always clean and tidy. Early warnings/ compensation events communicated well.”
James Leigh | Engineer | Devon County Council
Thorverton Bridge
“I have found working with Martyn Lewis extremely easy and straight-forward despite a number of potential issues that we have come up against during the contract - he has been willing to make suggestions to overcome any obstacles and has been proactive for the duration of the works to ensure that we deliver the project to the end-client. Similarly, Andy Barley on site has been very good in the way that matters have been programmed and handled and his constant liaison with the client site manager.”
Jon Bird | Contract Administrator| IQ Student Accommodation
Opal Villas Plymouth
“The nature of the contract meant that programming of the works was not straight-forward, CRL co-operated well with us (Murphy) to achieve the required results. Their operatives worked steadily in a well-planned fashion and achieved good outputs. They displayed good product knowledge and carried out mulitple tasks employing a large range of skills.”
James Roberts | Construction Manager| J Murphy & Sons
Cowlane Pumping Station
“As discussed, please pass on my thanks to Ester and the team for a job well done. I've been impressed by their proactive attitude and quality of workmanship throughout the course of the project.”
Barnaby Hawksby | Project Manager | BT Facilities Services LTD
BT Shepton Mallet
“A first-class Site Manager, Cladding Manager and workforce. Excellent H&S record. This contractor has a 'can-do' attitude. Great pleasure to work with them.”
Paul Jermy | Structural Engineer | Bristol City Council
Barton Hill Tower Blocks
“Thanks for all your help and great work you have done in P4 during our recent outage turning the Sump repairs around so quickly for us . I would like to take this opportunity to compliment the team you sent to site; their work ethics, standards and adherence to our COVID-driven guidelines were excellent. Look forward to dealing with you again going forward.”
Allan Wilson | Engineering Planner | Syngenta
Syngenta Easyprocure System
“Working with CRL, especially Martyn Lewis and his Team from the Bristol Office, was an overall professional service. Communication, presentation and speediness of the work carried
out made the delivery of the project successful. Many Thanks.”
Fiona Powell | Highways Team Manager | Newport City Council
Kingsway MSCP
“Thanks for another great performance, under exceptional circumstances.”
Andy Butterfield | Head of Service Delivery | Highways England
Area 9 Capital Works Programme
“CRL was very pro-active and positive in addressing the initial site set-up challenges, as well as subsequent client queries and requests throughout the project. English Heritage naturally has high standards for working on our properties and we believe CRL provided a satisfactory project that ran to budget and was completed on time. Overall, it was thought that CRL’s approach and efficiency throughout the project was of a consistently good standard that reflected their understanding of the delicate and significant nature of the works.”
Charlotte Staniforth | Maintenance Project Manager | English Heritage
Osborne House Skylight Repairs
“CRL’s workmanship was of the highest quality as you would expect working on a nationally important site; they worked to deliver a zero-defect project in close co-operation with EH Curatorial staff and Heritage Architect. The contractor was a good team player and was always collaborative and positive in their approach to working with the client and design team. The contractor demonstrated a strong understanding of building conservation and appropriate methodology relevant to the scope of repairs.”
Nichola Tasker | Estates Director | English Heritage
Osborne House Terrace Restoration
